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4 replies

June 5, 2019

You can still install TurboTax if your CD will not work.

Start by setting up your TurboTax account if you don't already have one with us.

Then, contact us and a Support Representative will push a download into your TurboTax account.

Once that's been done, simply sign in to My Downloads to download your TurboTax software.

Let me know if you have further questions.


LeonardS
Level 14
March 6, 2020

This reply was provided by MatthewS1

 

"You can still install TurboTax if your CD will not work.  Start by setting up your TurboTax account if you don't already have one with us.  Then, contact us and a Support Representative will push a download into your TurboTax account.  Once that's been done, simply sign in to My Downloads to download your TurboTax software."

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Level 2
March 6, 2020

Purchased a home & business at sams but it will not download.

Level 2
April 15, 2020

I put my TurboTax Deluxe2019 CD into my computer and nothing happened. I had my code available but nothing has happened.

I am used to  something happening shortly after inserting the

CD and then prompts telling me what to do. Today nothing is happening. Could i just get the download because I have paid for this CD. I finally got my paperwork in order and I wanted to start doing my taxes.

Maxine <removed>

[email address removed]

 

Level 2
April 17, 2022

turbo tax cd will not load 2021

Level 15
April 17, 2022

If your CD will not load, you can download your software from InstallTurboTax.com. Please see the below help article for more information.

How to install TurboTax CD/Download software with license code

@cg711

 

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