Skip to main content
Level 1
March 4, 2022
Solved

Capital Asset Sales Worksheet Error

  • March 4, 2022
  • 3 replies
  • 72 views

I made a duplicate entry and I can't delete the line item.  When checking the return it shows on the worksheet  (!) and wants me to complete the line item that I want to remove.  Please help me remove it completely.

    Best answer by ChondelLO

    For one-on-one assistance with this experience, please visit the link below for help from Customer Support.

     

    How do I contact TurboTax?

    3 replies

    ChondelLOAnswer
    Level 12
    March 4, 2022

    For one-on-one assistance with this experience, please visit the link below for help from Customer Support.

     

    How do I contact TurboTax?

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    March 4, 2023

    I have the same issue with a duplicate line. Did you ever get it resolved? 

    Level 8
    March 6, 2023

    “I would like“I would like to take a deeper look at this. However, I 
    nee, “I would like to take a deeper look at this. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the  directions below:” 

     

    TurboTax Online:

     

     

    1. Sign into your online account.
    2. Locate the Tax Tools on the left-hand side of the screen. 
    3. A drop-down will appear. Select Tools   
    4. On the pop-up screen, click on “Share my file with agent.”
    5. This will generate a message that a diagnostic file gets sanitized and transmitted to us.
    6. Please provide the Token number in a reply to this post.

     

    TurboTax Desktop/Download Versions:

     

    1. Open your return.
    2. Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent
    3. This will generate a message that a diagnostic copy will be created.  Click on OK and the tax file will be sanitized and transmitted to us.
    4. Please provide the Token Number that was generated in the response.  

     

    d a diagnostic file which is a copy of your tax return that has all of your 
    personal information removed. You can send one to us by following the 
    directions below:” 
    TurboTax Online:
    1. Sign into your online account.
    2. Locate the Tax Tools on the 
    left-hand side of the screen. 
    3. A drop-down will appear. Select 
    Tools 
    4. On the pop-up screen, click on 
    “Share my file with agent.”
    5. This will generate a message 
    that a diagnostic file gets 
    sanitized and transmitted to us.
    6. Please provide the Token 
    number in a reply to this post.
    TurboTax Desktop/Download 
    Versions:
    1. Open your return.
    2. Click the Online tab in the black 
    bar across the top of TurboTax and
    select “Send Tax File to Agent”
    3. This will generate a message that 
    a diagnostic copy will be created. 
    Click on OK and the tax file will be 
    sanitized and transmitted to us.
    4. Please provide the Token Number 
    that was generated in the 
    response.  to take a deeper look at this. However, I 
    need a diagnostic file which is a copy of your tax return that has all of your 
    personal information removed. You can send one to us by following the 
    directions below:” 
    TurboTax Online:
    1. Sign into your online account.
    2. Locate the Tax Tools on the 
    left-hand side of the screen. 
    3. A drop-down will appear. Select 
    Tools 
    4. On the pop-up screen, click on 
    “Share my file with agent.”
    5. This will generate a message 
    that a diagnostic file gets 
    sanitized and transmitted to us.
    6. Please provide the Token 
    number in a reply to this post.
    TurboTax Desktop/Download 
    Versions:
    1. Open your return.
    2. Click the Online tab in the black 
    bar across the top of TurboTax and
    select “Send Tax File to Agent”
    3. This will generate a message that 
    a diagnostic copy will be created. 
    Click on OK and the tax file will be 
    sanitized and transmitted to us.
    4. Please provide the Token Number 
    that was generated in the 
    response. 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"