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Level 4

Question

Cant pay for filing

Forum|Forum|2 years ago
April 16, 2024
2 replies
70 views

I have tried for a month to pay for my turbotax online filing, but nothing i try works. I checked alll the times that my address is correct, it is (I am overseas in the UK and have not had trouble in the past with a foriegn address), im at my wits end with this!

Level 15

You can contact Support for help with this issue. Follow this link for contact information.

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kczap4Author

Level 4

I CANNOT contact customer service as all my phones are in the UK, though i tried anyway but to see what would happen. It was not able to reach customer service as I expected. Is there an email or something i can reach them maybe?

Level 10

Now you need an US address to file. Perhaps you can use one from a friend or family in the states.

kczap4Author

Level 4

I do not have any friends for known addresses of any family over in the states. I barely have any if none at all contact over there.

Level 15

Are you paying with a credit card from a US bank? That's a requirement.

You can have a Foreign mailing address.

Here's more info on Efiling with a Foreign Address.

If you're using TurboTax Online, try closing the program, clear your Cache and Cookies, and return to the payment section.

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