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Cant file CA return as one form not ready. Notified that form was ready but program wont update. Now what?
Program says one specific form not yet ready. I then got an Intuit email saying the form was ready and TurboTax would automatically update. Doesn't, and manual update doesn't pull down the form either.
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posted
June 6, 2019
10:54 AM
last updated
June 06, 2019
10:54 AM
10 Replies
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Cant file CA return as one form not ready. Notified that form was ready but program wont update. Now what?
For the CD/download version, you are notified when the program starts that updates are available for installation.
To manually update, follow these steps:
- Click Online on the black banner across the top.
- Click Check for Updates.
Steps to access Schedule CA:
- Click forms on the upper right.
- Click Open form on the left (see screenshot for example).
- Type Schedule CA in the search box.
[Edited 2/20/18|3:40PM]
June 6, 2019
10:54 AM
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Cant file CA return as one form not ready. Notified that form was ready but program wont update. Now what?
As per original question: "manual update doesn't pull down the form either" so no that suggestion doesn't work.
June 6, 2019
10:54 AM
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Cant file CA return as one form not ready. Notified that form was ready but program wont update. Now what?
Please provide Form name or number.
June 6, 2019
10:54 AM
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Cant file CA return as one form not ready. Notified that form was ready but program wont update. Now what?
"California Individual Schedule CA California Adjustments"
June 6, 2019
10:54 AM
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Cant file CA return as one form not ready. Notified that form was ready but program wont update. Now what?
@wmconey
Please see update.
Please see update.
June 6, 2019
10:54 AM
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Cant file CA return as one form not ready. Notified that form was ready but program wont update. Now what?
No joy - still claims to be waiting on that form. No auto update on program start; "Your software is up to date" when manually updating.
June 6, 2019
10:54 AM
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Cant file CA return as one form not ready. Notified that form was ready but program wont update. Now what?
The best option at this point, since I was able to open the form from this end, is to call (800) 446-8848 to reach a technical person.
June 6, 2019
10:54 AM
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Cant file CA return as one form not ready. Notified that form was ready but program wont update. Now what?
OK, I'll try that.
June 6, 2019
10:54 AM
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Cant file CA return as one form not ready. Notified that form was ready but program wont update. Now what?
Did you ever figure it out? Mine is doing the same.
January 28, 2020
9:24 PM
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Cant file CA return as one form not ready. Notified that form was ready but program wont update. Now what?
Please see below for information on how to contact customer support.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
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January 29, 2020
9:23 AM
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