Cant Activate Turbo tax deluxe on windows 10

Zimboy · Jan 30, 2020 11:50:17 PM

I have windows 10 pro version 1909It is activate and ass all the updates to make it currentI installed turbo tax deluxe 2019After the install when I tried to open Turbo tax it asked me if I wanted to download and install updatesI said yes and the updates were installedAfter the updates were installed I tried to open turbo tax againThis time I got the activation screen but it was empty except for 4 blue dotes that kept spinningI never was prompted to enter the activation code.I close and reopened turbo tax again and again I got the activation pop up by with the 4 blue spinning dotsI let turbo tax run over night but still had the spinning dotsI return my software o the store and got a replacement but again when trying to activate i get the 4 blue spinning dots.How can i get turbo tax activated so I can use it?

Please see the below TurboTax help article for assistance with your blank screen issue. We also recommend that you also look at all the links attached to the help article.

How do I fix blank screens during activation or in-product purchases in TurboTax Desktop for Windows...

Please respond back and let us know if it worked for you.

@Sassy15

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