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Level 2
March 22, 2025
Question

Cannot launch TurboTax 2024

  • March 22, 2025
  • 1 reply
  • 15 views

I get the error message:

The file "C:\Program Files\TurboTax\Individual\2024\64bit\Url.Config" has an invalid signature. Please reinstall this application.
What I have tried:
Uninstalling, rebooting and the reinstalling

Uninstalling - deleting all TurboTax folders and reinstalling

Changing Temp folder to c:\Temp

Any other suggestions please?

1 reply

MarilynG
Level 15
March 26, 2025

Here's How to Turn Off Anti-Virus Programs, which may resolve your issue. 

 

There's more things to check for Troubleshooting TurboTax Desktop Issues.

 

@Rick145 

 

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Rick145Author
Level 2
March 29, 2025

I have no problems installing Turbo Tax is just trying to run it. Fortunatly I have another computer that it runs on. They both use the same antivirus software, both windows 11, both microsoft computers.