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Level 2
Mar 22, 2025 5:26 AM UTC
Question

Cannot launch TurboTax 2024

I get the error message:

The file "C:\Program Files\TurboTax\Individual\2024\64bit\Url.Config" has an invalid signature. Please reinstall this application.
What I have tried:
Uninstalling, rebooting and the reinstalling

Uninstalling - deleting all TurboTax folders and reinstalling

Changing Temp folder to c:\Temp

Any other suggestions please?

2 replies

MarilynG
Alumni - Intuit
Mar 26, 2025 1:34 AM UTC

Here's How to Turn Off Anti-Virus Programs, which may resolve your issue. 

 

There's more things to check for Troubleshooting TurboTax Desktop Issues.

 

@Rick145 

 

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Rick145Author
Level 2
Mar 29, 2025 3:14 AM UTC

I have no problems installing Turbo Tax is just trying to run it. Fortunatly I have another computer that it runs on. They both use the same antivirus software, both windows 11, both microsoft computers.