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subinha
Returning Member

Cannot import the tax forms into TURBO TAX

ADD a financial institution.

I click CONTINUE to start IMPORT.

Screen says OPEN the tab for connection.

Click OK and click GET MY FORMS

Financial institution login screen pops up. Enter my ID and PWD. 

Connection successful. 

Click DONE to go back to Turbo TAX

Nothing gets imported  ??? What am I missing  ????

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3 Replies
CatinaT1
Expert Alumni

Cannot import the tax forms into TURBO TAX

If you received a "Success" message but your data hasn't appeared in TurboTax, it is likely due to recent browser security updates regarding Local Network Access.

 

To fix this you need to allow TurboTax to securely retrieve your data through your browser settings:

  1. Locate the View Site Information icon (the "tune" or "lock" icon) on the far left of your address bar, just before the URL.
  2. Find Local Network Access in the dropdown menu.
  3. Toggle the switch to ON.
  4. Refresh the page and attempt your import again.

If permissions aren't the issue, one of the following factors may be at play:

  • Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements.
  • Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back.
  • Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.

Helpful TurboTax Articles:

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
subinha
Returning Member

Cannot import the tax forms into TURBO TAX

From the lock icon in the left of the url,S

 

Set local network access to Ask, then to Allow. Nothing happens in both settings.

 

Not working. Browser used is Microsoft Edge

CatinaT1
Expert Alumni

Cannot import the tax forms into TURBO TAX

If permissions aren't the issue, one of the following factors may be at play:

  • Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements.
  • Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back.
  • Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.

 

Helpful TurboTax Articles:

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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