Cannot add return for different person

Forum|Forum|4 months ago
January 31, 2026
1 reply
0 views

Hi. I am trying to prepare returns for myself and my daughter. I understand that you cannot file two returns on one account and that I need to create a new user ID for the second filing.

However, I cannot figure out how to do this: if I try to create a new account, once I enter my email address, it says there is an account already registered to that address (which of course there is). How can I create a second user ID with the same email address?

DoninGA

Level 15

The same email address can be used with up to 5 TurboTax online accounts.

To create a new account with a new User ID, click on Sign up at the following website - https://turbotax.intuit.com/personal-taxes/online/file-your-own-taxes/

sillydogAuthor

Level 2

This does not work. As soon as I click "Sign Up" it takes me to a screen to enter my email address. When I enter my address, it indicates that this email has already been used (which of course it has, since I am using that for another account).

How do I create a new user ID using the same email address?