ORDER #[removed] PLACED ONLINE [removed]. ALSO ORDERED SAME PRODUCT (TURBOTAX DESKTOP BUSINESS TAX YEAR 2023) ON 09/27/2023 VIA TURBOTAX ADVANTAGE BUT NEVER RECEIVED. CHARGE FOR EITHER PRODUCT NEVER POSTED TO MASTERCARD ACCOUNT. TO PRVENT A DOUBLE CHARGE THE QSTCA... ORDER SHOULD BE CANCELLED. I HAVE NOTIFIED MASTERCARD TO DECLINE AND I WILL AWAIT ORIGINAL ORDER DATED [removed] TO PROCESS.
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See this TurboTax support FAQ for how to cancel an Advantage subscription - https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/cancel-turbotax-adv...
For any type of billing issue you must contact TurboTax support. Use the key words Billing Issue
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See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
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