Cancel my account

Forum|Forum|6 years ago
April 16, 2020
4 replies
49 views

I need help with billing

TurboTax Deluxe Online

xmasbaby0

Level 15

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

Use the word "billing" -- not refund.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

shirlhar

Level 2

I love using turbo tax but my computer does not have a cd drive. Also, I file a simple return and wish to cancel since my return is so simple. Thank you for your help.

VolvoGirl

Level 15

@shirlhar Have you used the CD program before? You can download it instead. In fact it's better to download it. Are you on the Advantage auto renew plan?

Use the download method instead of the CD. It has more advantages over CD. Then you can also download it another computer.

There should be a card in the CD case on on the CD envelope that says how to download it and you will need the 14 or 16 digit code from it to enter.

How to download Turbo Tax instead of using the CD

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/00/26450

And see this. How to install with a License Code

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971