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You are going to have to contact Support for this issue.
You are going to have to contact Support for this issue.
If you want to cancel the Advantage subscription see the procedure in this TurboTax support FAQ - https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...
Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/
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