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monique111703
New Member

Can you tell me why I just got a ACH saying Turbotax is charging me 129.97 & i never used their services... i need to know what's going on!!!!

 
1 Reply
Opus 17
Level 15

Can you tell me why I just got a ACH saying Turbotax is charging me 129.97 & i never used their services... i need to know what's going on!!!!

Never?

Turbotax offers a service to have the program fees deducted from a customer's refund.  If their refund is delayed, the program fees are deducted directly from their bank account.

If you are not a Turbotax customer then possibly someone else used the wrong bank account number, on purpose or by accident.  Or, you may be a victim of identity theft and someone used Turbotax to file a return in your name.

Contact Turbotax as soon as their customer support hours open and ask to speak to the security team.

https://ttlc.intuit.com/replies/6386875


*Answers are correct to the best of my ability at the time of posting but do not constitute legal or tax advice.*
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