Can you tell me why? ACH Hold Turbo Tax Intuit 05/04 $81.79 withdrawn from my checking account. Why? For what?

[SweetieJean]

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

[Choejorla 123]

Can you tell me why ? ACH  HOLD Turbo tax intuit 05/28 $ 125 with draw from my checking account why ? For what??????

[mesquitebean]

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@Choejorla 123 wrote:

Can you tell me why ? ACH  HOLD Turbo tax intuit 05/28 $ 125 with draw from my checking account why ? For what??????

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Did you use a paid edition of TurboTax to prepare a 2020 return?   If so, how did you choose to pay the fees?

If you chose to pay your TurboTax fees out of your Federal refund, and if your Federal refund has been delayed unusually long at the IRS (or if it's been reduced), TurboTax will want to be paid.  They likely started sending you emailed bills to pay.  If you didn't respond by either paying or asking for a deferment, they would ultimately debit your bank account.   If you didn't get the emails, check other email accounts and also the spam/junk folders.

See this FAQ that explains the process.  The first paragraph has a special phone number if you have a question or if you need to appeal a NSF fee (non-sufficient funds/overdraft fee).

Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

FAQ:  Why was my bank account auto-debited for the TurboTax fees?

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

[mesquitebean]

Did you use a paid edition of TurboTax to prepare a 2020 return?   If so, how did you choose to pay the fees?

If you chose to pay your TurboTax fees out of your Federal refund, and if your Federal refund has been delayed unusually long at the IRS (or if it's been reduced), TurboTax will want to be paid.  They likely started sending you emailed bills to pay.  If you didn't respond by either paying or asking for a deferment, they would ultimately debit your bank account.   If you didn't get the emails, check other email accounts and also the spam/junk folders.

See this FAQ that explains the process.  The first paragraph has a special phone number if you have a question or if you need to appeal a NSF fee (non-sufficient funds/overdraft fee).

Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

FAQ:  Why was my bank account auto-debited for the TurboTax fees?

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...