My CD appears to have been scratched in the envelop when it arrived. I need a replacement.
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You will need to contact TurboTax support and they will replace CD or you can get an installation file pushed to your download account.
See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
To contact TurboTax customer service/support use their contact website during business hours.
Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -
https://support.turbotax.intuit.com/contact/
Note: The Call option will not be available when TurboTax Support is closed.
I did not receive a CD. There is no scratched CD to return. No CD ever arrived at this location.
Since I paid for one I think I should have one.
Please send a CD.
Please contact support via phone for assistance with this; contact details can be found here
I have not received the CD for 2021
Please contact support via phone for assistance with this; contact details can be found here
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