Can you please call

[Rainman12]

Click the 'live' icon on your screen; you're paying for it. Posting here won't initiate.

[mesquitebean]

You appear to be using Live Self-Employed.   That Live feature is available during business hours.  Support opens at 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days.    The FAQs below will tell you how to use your feature.

 The Live portion of your product allows you to contact an expert for Live tax help and return preparation help from a CPA/EA tax pro.   It also includes a final review of your return, which they sign.

Live Self-Employed is currently discounted at 169.99 for a Federal return and 39.99 for a state return.   If you choose to pay the fees out of the Federal refund, there is an additional 39.99 service fee (44.99 for California filers.)

Here's more info:

FAQ:  What is TurboTax Live?
https://ttlc.intuit.com/questions/3859448-what-is-turbotax-live

FAQ:   How do I connect with a tax expert in TurboTax Live?
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live