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Level 2
March 26, 2020
Solved

Can you help me to fix the caculation error

  • March 26, 2020
  • 8 replies
  • 48 views
I finished my tax return with Deluxe version. It tells me taxable income is $3901, the effective tax rate is 5.81%. But the system generate the total tax $936 which is not right . How can I fix it? Thanks
Best answer by VolvoGirl

What are the actual line numbers?  What line is the 10,976 on?  Like tax on line 12b?  Any amounts on lines 13-16? See if you have any other tax on schedule 2.

 

Are both returns wrong?  You should call in.  They may want to see a diagnostic copy of the return.

 

Contact Customer Service
5am-9pm Pacific Time Monday - Sunday
https://support.turbotax.intuit.com/contact/

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https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

8 replies

ReginaM
Level 12
March 26, 2020

You might want to review the details of your return while in TurboTax follow these steps:

  1. While in your Tax Home,
  2. Tax Tools on the left hand side of your screen,
  3. Select Tools,
  4. Select View Tax Summary,
  5. Select Preview my 1040 on the left hand side of your screen.

Go through all the entries you made into TurboTax and review for accuracy.

 

If you haven't filed your return, you can change anything in TurboTax by going back to the area and the item that you entered and select Edit next to it.

 

If you have filed your return you can not change anything in TurboTax.  If you find any errors, you will have to file an amended return to correct it.  For information on how to file an amended return use this link:  How to file an amended return.

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VolvoGirl
Level 15
March 26, 2020

You might owe a penalty for something or did you get any 1099Misc?  You might owe self employment tax  in addition to the regular income tax.  What lines look wrong?

Level 2
March 27, 2020

Hi, Volvo girl

I have just post one reply. to answer your question, I did not have 1099MISC. only have w-2 to enter.

Is there possibility te software is disfuction?

Thanks.

Qin