turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Event: Ask the Experts about your refund > RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

rileybob1832
Returning Member

Can you fix error code 102348 problem

error code 102348 when trying  to save or print
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

9 Replies
ee-ea
Level 15

Can you fix error code 102348 problem

Can you fix error code 102348 problem

I've encountered this issue too, and none of the suggestions in the link seem to be the solution.  Load, edit, save all work fine from a different location.  I'm wondering if it's an issue with a long file location/name.  I've run into that occasionally in the past with other apps.

KatrinaLO
Intuit Alumni

Can you fix error code 102348 problem

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number hereIf you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Can you fix error code 102348 problem

Thanks Katrina - I found the solution in another thread.  It was the Windows 10 Ransomware protection - just needed to enter TTax as an exception.

Can you fix error code 102348 problem

I can not save my work on Turbotax

AshleyLO
Intuit Alumni

Can you fix error code 102348 problem

@Mercury64Comet Are you getting the error message 102348 when trying to save your information? If so, the following help article can offer some assistance on how to resolve this issue:  Error 102348: Cannot save tax file or File not found

 

If you are not experiencing this particular error but are still having difficulty saving your information, please describe exactly what's happening when you try to save.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Can you fix error code 102348 problem

Mine was also because of Windows 10 ransomware protection

Can you fix error code 102348 problem

saving it to a location with a short path worked for me. thanks. (dealing with TT actually takes me longer than doing my taxes)

Can you fix error code 102348 problem

Thanks for the Windows Ransomware reply.  That was the problem which is now fixed!!!

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies