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You can absolutely choose to have your verification code sent via text. Here's how to do so:
- After signing in to TurboTax Online, go to Take me to my Return
- Under Manage my account, click Change user Id, email,or password
- Click to turn on Two Step Verification
- Choose the option to Text and enter your password to confirm
Also, be sure to ensure that your phone number is up to date
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.