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hopemmg
New Member

Can't Proceed

I find it very upsetting there is no number or email or chat to get basic support for the website. i don't need tax help, the website is buggy. I am stuck adding my 1099s and requesting for me to review. I have reviewed all the information several times and went through every page, there is nothing to review and it wont get rid of the message or let me proceed. I also updated information under 109 expenses which stated I have no eligibility for deductibles. Aft telling me that it is saying I have not started that section even though it told me I have no deductions.

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1 Reply
NicolleR1
Expert Alumni

Can't Proceed

Having stocks that are flagged and need review it's because they might have missing information that either wasn't imported properly or aren't easily located within your documents. Some of these missing information could be: Cost basis, proceeds, date acquired, date sold or, description. With a copy of your Form 1099-B you can check one by one to make sure the information that was imported is correct. 

If you have more than 25 transactions that need to be reviewed, you might want to enter them as a sales summary instead of fixing them one by one. Below is a link on how to remove those transactions and instead input them as a whole summary
 

How do I fix multiple “Needs Review” transactions?

 

Contact TurboTax customer support for further assistance using the following link 

 

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