Can't open the software after upgrade

[eeellam]

I am trying to reopen the Turbotax and finish the uncompleted file. It shows I need to upgrade to continue and if  I close the upgrade window, the software automatically closes. But if I do the upgrade, it will process and show "No Tax Form Updates at This Time" then the software will automatically quit again. So I still can't open the software and do the file. 

I've tried to uninstall and install it again, but it didn't work. Can you please help? Thank you. 

[CatinaT1]

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