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bthenehan
New Member

Can't get back into my TurboTax account to finish my taxes

I've tried clearing cookies in my Safari and I still get the dropped connection message. Any other tricks to try?

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‎March 20, 2025 7:57 AM
last updated ‎March 20, 2025 7:57 AM
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JohnB5677
Expert Alumni
Expert Alumni

Can't get back into my TurboTax account to finish my taxes

Please clarify your question.

 

  • Did you already file your taxes?
  • What happens when you start to log in?

Please contact us again to provide some additional details. 

 

 

 

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‎March 20, 2025 8:02 AM
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DoninGA
Level 15
Level 15

Can't get back into my TurboTax account to finish my taxes

If you are trying to log onto your TurboTax online account, change your web browser to Google Chrome.  This browser works for 99% of these types of issues.

Sign onto your TurboTax online account here - https://myturbotax.intuit.com/

‎March 20, 2025 8:03 AM
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