Can’t efile

Forum|Forum|6 years ago
July 2, 2020
1 reply
11 views

I can’t efile and need to do a amended return through the mail, how do I get a refund from turbo tax of my $100?!

xmasbaby0

Level 15

You are confused. If you are unable to e-file, that means you have not sent in a tax return. Amending is not the way to fix your problem. Amending is a special process you only use to correct mistakes on a return that has been filed, accepted, and fully processed. The IRS did not get your return. Do not click on anything that says amend.

If you already clicked on "amend" you need to get out of that.

I clicked on “amend” by mistake

https://ttlc.intuit.com/questions/2552802-how-do-i-cancel-or-undo-an-amended-return-in-turbotax-online

Then tell us why you could not e-file. Was your return rejected?

Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead.

You received a rejection email that we cannot see. Please tell us word for word what it says so we know how to help you. Or even copy and paste the email message.

Or did you receive some sort of error message when you tried to e-file?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Lashawnsha42

Level 2

Because of my IP pin number I did not receive it how do I retrieve it that’s why is rejecting me because I don’t have that pin a six digit pin to the Senate they sent me but I never received it because I don’t live at that address anymore how do I retrieve this pin

DoninGA

Level 15

@Lashawnsha42 wrote:

Because of my IP pin number I did not receive it how do I retrieve it that’s why is rejecting me because I don’t have that pin a six digit pin to the Senate they sent me but I never received it because I don’t live at that address anymore how do I retrieve this pin

Go to this IRS website to retrieve an IP PIN - https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin