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Level 2

Solved

Can't efile 2020

Forum|Forum|5 years ago
March 28, 2021
13 replies
53 views

Trying to efile 2020 taxes but unable to because 2019 efile was rejected was not aware so never fixed. Payment was mailed for 2019 amount due with voucher well before deadline and check was cashed. Please advise how to fix 2019 so can file 2020. Thank you

Best answer by xmasbaby0

Yes we paid for 2019 taxes due but had no idea the efile had been rejected. so didn't mail 1040 form only mailed payment voucher w/ check.

Being told to enter "0" for 2019 for AGI to efile 2020. Also being asked if 2019 taxes have been filed...how do we answer this question?

Say no----you did not file. If you say yes it will ask for your AGI--which is not in the system since you neither e-filed nor mailed it.

xmasbaby0

Level 15

If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

xmasbaby0

Level 15

Are you saying that you paid your 2019 tax due but did not file the return at all because the e-file was rejected? Or did you mail in your Form 1040? If you did not file the return then you can still mail it---it cannot be e-filed. Attach copies of your W-2's or any 1099's that had tax withheld and attach a copy of your proof that you paid the tax due---like a copy of the cancelled check or bank/credit card records. Send it certified mail so you know they received it. Make sure you sign it on the line that says "Sign here."

DCL162Author

Level 2

Yes we paid for 2019 taxes due but had no idea the efile had been rejected. so didn't mail 1040 form only mailed payment voucher w/ check.

Being told to enter "0" for 2019 for AGI to efile 2020. Also being asked if 2019 taxes have been filed...how do we answer this question?

DoninGA

Level 15

Since the 2019 was not filed, enter a 0 (zero) for the 2019 AGI so that you can e-file the 2020 tax return.

You will have to print and mail the 2019 tax return.

To access your current or prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

A 2019 tax return can only be printed and mailed, it cannot be e-filed.

Print, sign, date and mail the tax return to the IRS. Include with the mailed return any forms W-2 and 1099 which have taxes withheld. Go to this IRS website for mailing addresses - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment

flowers31410

Level 2

An IRS supervisor told me that 2019 taxes took all of 2020 to process from delays caused by the pandemic restrictions. Many 2019 tax returns were not in the system at the start of 2020 so there was no 2019 AGI to verify for the 2020 e-filing, i.e. nothing to match it against. A prior year recommendation said to try replacing the prior year AGI response with $0. I tried that after my 2020 submission was rejected. I received a preliminary "accepted" response from TurboTax and just now received a notice that it was accepted by the IRS.

ddbyrne

Level 2

I am not able from mail to efile my 2020 returns, I did not efile last year , I am unable to find the file to efile?

any suggestions

xmasbaby0

Level 15

Do you mean you cannot find your 2019 AGI?

Where do I find my AGI?

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010/message-id/746

Your 2019 tax return shows your 2019 Adjusted Gross Income (AGI) If you filed a joint return then the AGI is the same for each of you.

Form 1040 line 8b

If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Home for 2019

If entering the amount from your 2019 tax return does not work, then try entering “0” instead. If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS:

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2019 AGI may not be in the system.

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note: If you mail your federal return, you will also need to mail your state return. You will not be able to e-file your state return.

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-rejec

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

it is a good idea to use a mailing service that will track it like UPS or certified mail. Then you will know the IRS received it.

If you used the wrong AGI, your e-file be rejected. When you get the rejection notice, correct it and re-file.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311