turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

2bcanhas
New Member

Can't e-file MD taxes using Desktop SW

I can't e-file my state taxes.  I've gone through the review process several times with no errors.  When I click continue to e-file I get a pop up box that says " Hmm...it looks like we've hit a slight snag"  (This is highly technical information lol.  )  Please try again or check back in a bit.

 

I've called support and they don't have a clue.  I tried to pay by phone and the person I spoke with didn't know what I was talking about. "Pay by phone?".   I've run updates, rebooted, restarted, left it alone for a few days and now I'm trying this.....

I've got 3 peoples state taxes to file and none of them work so I don't think it's an error in the taxes.

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CatinaT1
Expert Alumni

Can't e-file MD taxes using Desktop SW

If you still experience the issue, please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies