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supreme_commande
New Member

Can't download 2017 TurboTax software I paid for in Oct. 2017.

Can't download 2017 TurboTax software I paid for in Oct. 2017. Signed in - Clicked "My Downloads." A list of previous year purchases appears but not 2017 Deluxe TurboTax. I clicked on "Order Status." I see the 2017 version listed with a button that says "Download." Clicked the download button - Nothing downloads and the 2017 version disappears from the list.

1 Reply
SherekaB
New Member

Can't download 2017 TurboTax software I paid for in Oct. 2017.

Please contact customer service so they can issue you another download. There may be an issue with that one.  (800) 446-8848.

https://support.turbotax.intuit.com/contact/

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