Can't activate TurboTax 2019 using activation key from my subscription page - Error 630

[rsthomasson]

I'm trying to access a previous year's return on my new Mac and the 2019 TurboTax desktop app that I downloaded from my Intuit account installed ok but the key I got from the download page on my account doesn't work. I get a 630 error.

[DoninGA]

Unfortunately TurboTax no longer supports tax year 2019 so your license code will not activate the 2019 program, hence the error code.

[rsthomasson]

Well that sucks. Why doesn't Intuit come out and say the version is no longer supported on my subscription page instead of allowing me to waste my time downloading and trying to troubleshoot a product that is never going to work? Talk about a horrible customer experience!