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Can some one help me please

 
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10 Replies

Can some one help me please

Possibly.  But you'll need to ask a product or tax question in order to find out.  This is mainly a user community forum.  If someone has something to add, they will respond in this thread.

Can some one help me please

I filled Feb 25 2018 and it got rejected they said they wanted a copy of my w2 forms so I mailed them like they asked and now nothing is happened

Can some one help me please

Please explain more.  You may be using the term "rejected" wrong.    "Rejected" is a term that only refers to efiling, as in "accepted" or "rejected."

Please describe exactly what all you did and what happened.

Did you successfully efile a return that was accepted for processing at the IRS, and then when the IRS was processing it, did the IRS mail you a letter asking for copies of your W-2 forms?

Can some one help me please

That's what I had wrong was the efile I accidentally hit the wrong one this is my first time doing this and I don't know what to do

Can some one help me please

Sorry, but I don't understand what you did, and what you mean by "accidentally hit the wrong one."

You didn't answer my question.  Here it is again:

Did you efile a return that was accepted for processing at the IRS, and then when the IRS was processing it, did the IRS mail you a letter asking for copies of your W-2 forms?

Can some one help me please

Yes and I followed their steps but now my status says ready to be mailed I'm not sure what that means

Can some one help me please

What "status" are you referring to?  The return status that you see inside your TurboTax account when you log back in?  

If you efiled your original return, then your return status in your account should say "accepted" or "rejected".   "Ready to mail" is for a return that is printed and mailed.

If you efiled originally, what does this tool show?
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efi...>

Can some one help me please

You seem to have left, and I will be, too.  In the interest of time, I went ahead and left you info below on how to speak to TurboTax Support for free at the TurboTax Audit Support Center, the department that will help you with IRS letters.   They can also question you to see why you are seeing "ready to mail" in your account instead of an efile status.   You can also phone the IRS using the phone number on your IRS letter to see if they received your additional info you sent them and the status.

Can some one help me please

You wrote:  "now my status says ready to be mailed I'm not sure what that means"

Where exactly are you seeing that???  Is that what you are seeing for "return status" when you log back into your online TurboTax  account??  Or is that what you see at the IRS website "Where's My Refund" tool?

Can some one help me please

  It would probably be easier to figure out what all you have done if you talk by phone to the folks at TurboTax, where they can question you in realtime.  Since you got an IRS letter you can talk for free to the folks at the TurboTax free Audit Support Center.  While your situation is not actually an audit, that same department will help you with IRS letters.

When they talk to you in realtime, it will be easier to question you and figure out what all you did, and help you with finding out more info from the IRS.   When you go to the free Audit Support Center page at the link below, click the blue "Get Help..." button, then follow the prompts, and it will display the phone number you can call tomorrow.

https://support.turbotax.intuit.com/irs-notice/audit-support/

You can also phone the IRS tomorrow and ask them the status of the info you provided them.   They may not have had enough time for them to finish processing what you sent.    There should be an IRS phone number on the letter you received for the specific department handling your case.  



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