Can not pay by my credit card due to file cannot be saved, Error code 567809, please fix it. or is there anyway for me to e-file without paying for $44.99 Premium Service?

CSaville0729 · ‎March 7, 2020

We entered all the data/ information and ran the Federal & State Review, no tax error.

I would like to choose pay by my credit card to proceed the e-file to CA state.

But I can not pay by my credit card because the tax file could not be saved, Error code 567809.

Turbotax, please fix it.

Or is there anyway for me to pay e-file by my credit card?

WJY0109 · ‎March 7, 2020

This is a most uncommon error. As a suggestion, try using another credit card. If that doesn't work try the credit card of a friend. If that still doesn't work. Try transferring the file to another computer via flash drive. I strongly believe this will solve your problem.

DMarkM1 · ‎March 9, 2020

Here is a link with discussion on your error code. As mentioned above try saving to another drive.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Why sign in to the Community?

Can not pay by my credit card due to file cannot be saved, Error code 567809, please fix it. or is there anyway for me to e-file without paying for $44.99 Premium Service?

Can not pay by my credit card due to file cannot be saved, Error code 567809, please fix it. or is there anyway for me to e-file without paying for $44.99 Premium Service?

Can not pay by my credit card due to file cannot be saved, Error code 567809, please fix it. or is there anyway for me to e-file without paying for $44.99 Premium Service?