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Level 2
January 8, 2025
Question

can not load progran

  • January 8, 2025
  • 1 reply
  • 3 views
2024 Program will not load. Small blue screen comes on and goes immediately to Turbo Tax Error. No additional info.

    1 reply

    CatinaT1
    Level 15
    January 13, 2025

    Some previous issues have been resolved.  Please let us know if you continue with the problem.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    January 13, 2025

    Downloaded new file same results Small blue screen  immediately goes to "Turbo  Tax Error" screen.  Screen has no additional info on what error is or could be.  Program files are visibly loaded on computer but still cannot load program.

    Lee

    [email address removed]

    [phone number removed]

     

    CatinaT1
    Level 15
    January 13, 2025

    Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"