turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Can I verify my identity through y’all?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Can I verify my identity through y’all?

No.   If the IRS or your state has requested that you verify your identity, you need to follow the instructions they have given you.   TurboTax is a software company.  TT cannot verify that anything you have said in the software is actually true.

 

 

Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request.  No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund.  If you do not verify your identity you will not get your refund.

 

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...

 

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
BrittanyS
Expert Alumni

Can I verify my identity through y’all?

Unfortunately no.  If you receive a letter requesting your identity to be verified, you will have to follow the steps provided in the letter.  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question