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We automatically save your work every time you move to a new screen, in case you lose your connection.
Also,
when you sign out, your work is automatically saved to our secure
servers so you can pick up right where you left off when you sign back
in. To save & sign out please select the - my account - at the top
of your TurboTax screen and select - save & sign out-.
Then
when you are ready to return to continue your return please remember to
use the same User ID and password as you did when your started your
return
We automatically save your work every time you move to a new screen, in case you lose your connection.
Also,
when you sign out, your work is automatically saved to our secure
servers so you can pick up right where you left off when you sign back
in. To save & sign out please select the - my account - at the top
of your TurboTax screen and select - save & sign out-.
Then
when you are ready to return to continue your return please remember to
use the same User ID and password as you did when your started your
return
I loaded TurboTax 2019, transferred from 2018, did initial checklist. Would not save the results . . . lost entries.
This is a new forum layout. Some posts that have June 2019 dates are really older posts from the old forum that got moved over. So they might be for prior years and not current info. When they migrated over the dates got changed to June 2019. And the screen shots got deleted.
So so please give more details. Like Windows or Mac and OS. I just downloaded the Windows Home & Business on Windows 8.1 and transferred a 2018 return and saved it no problems.
I am having hard time with ID and password
If you are having issues logging in, you can recover your account. To recover your account, you will need to provide either your phone number(recommended), email address, or User ID. Please refer to the following page to recover your account in TurboTax. Account Recovery Request for your TurboTax Account
If you still feel you require additional assistance, you can contact support at (800) 446-8848.
that is not true, i just lost all progress and have to restart everything.
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