Can I return software that has not been downloaded?

[VolvoGirl]

Our Satisfaction Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax software, you can return it within 60 days of purchase for a full refund.

Turbo Tax Refund request form

How do I request a refund for my TurboTax product?

[xmasbaby0]

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...