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kbhamidi
New Member

Can i replace a wrong software I downloaded?

I wanted for Mac but downloaded Windows. I need it replaced. Windows software is useless for me. Thank you.
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2 Replies

Can i replace a wrong software I downloaded?

If you bought a personal Desktop program you can get the Mac program.  Contact Customer Service 5am-5pm Pacific M-F
https://support.turbotax.intuit.com/contact/

 

If you bought the separate Business program it is only available for Windows.  Sorry.  Then you will have to get a refund.

Can i replace a wrong software I downloaded?

Instead of waiting for TT support you could just buy the version you need now & request the refund of the other one online ...

 

You can go here TurboTax CD/Download Refund Request Form to request a refund if still within 60 days of purchase. 

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