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No, TurboTax is for Self-prepared returns only.
To contact TT Live Support (one-on-one help, which you’re apparently paying for) :
Mon-Fri, 5AM - 5PM Pacific time ...
You can have the Turbo Tax fees deducted from a federal refund if your refund is big enough to cover the fees plus the extra 39.99 Pay with Refund charge.
How to see your fees
What is Pay with Refund
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-refund-processing-service/00/25889
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