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Can I get help with locating my 2025 Returns please?

This isn't the first time I've used TurboTax and I use the TurboTax APP. 2025 Returns submitted to IRS Online from TurboTax. IRS claims to have deposited Federal Income Tax Refund into my Account February 11, 2026. Chase Bank didn't receive it nor reversed it. Routing number and account number is correct. Why am I doing all the inquiries? TurboTax where's my Refund monies? I need an immediate answer
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1 Reply
LindaS5247
Expert Alumni

Can I get help with locating my 2025 Returns please?

If your refund has not yet shown in your bank account, you should  ask your bank if it is pending. Some banks take longer to post transactions. One to five days is a general rule of thumb for how long it takes to process a deposit, but your refund may still  be in transit.  Also, your bank may handle tax refunds differently than other deposits, so that may add additional time for your deposit to show.  

 

Generally, the date the IRS provides is an expected date for your refund. This date is generally the date that the IRS has sent your refund to your bank, not an actual deposit date. The actual deposit date depends on your bank’s processing times.

 

 If you used the pay with refund service, your refund will go to that bank first to process and then it will go to your bank for processing the deposit, which will add some time for your refund to appear.

 

If you have already contacted your financial institution and you do not have your deposit in two weeks, you will need to file a  Form 3911, Taxpayer Statement Regarding Refund PDF to initiate a trace. This will allows the IRS to contact the bank on your behalf to try to recover your refund.


If for some reason your direct deposit was not able to be processed successfully, your refund will come by ‌paper check, which takes longer.

 

 

Click here for "How to Track an Income Tax Refund"

 

Click here for   Why it may take longer than 21 days for some taxpayers to receive their federal refund.

 

Click here for Form 3911 

 

Please return To Community if you have any additional information or questions and we would be happy to help.


 


 

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