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kimscroop93
New Member

Can i get a live assistant ?

 
3 Replies
TerukoL
Intuit Alumni

Can i get a live assistant ?

You are using TurboTax Live Deluxe. Please read the TurboTax FAQ, listed below, on how to connect to a live agent to assist you. 

https://ttlc.intuit.com/replies/6382274

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Issacgrissett
Returning Member

Can i get a live assistant ?

I need a live assistant

xmasbaby0
Level 15

Can i get a live assistant ?

@Issacgrissett You have added on to someone else's thread so we cannot tell if you are posting from TurboTax Live, which provides live help from a CPA or EA.  Are you using "Live?"

 

If you have chosen "Live" then you can get the live help you are paying for here:

 

.  You can arrange for the Live help you are paying the extra fee for with your questions from  5 a.m. to 5 p.m. Pacific time  Monday- Friday

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

 

 

If what you mean is you want to talk to customer support:

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time  Monday-Friday

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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