Can i download turbo tax software after I paid for turbo tax online

[odelrio]

Turbo tax online won't let me efile because it can't get past it's faulty review.  I'd like to try downloading the software to see if I can get past the error.  I have already paid for Turbo Tax online and I don't want to pay again.

[xmasbaby0]

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

[bluedeb]

You should contact TurboTax support, they maybe able to give you the downloaded software since you already paid for the Online version.

https://support.turbotax.intuit.com/contact/

[daniel2boone]

Since it would amount to getting another product I recommend you contact TurboTax Support the answer to this question.