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ashleymwinsor
New Member

Can I clear my return and start over if I already filed but it was rejected? Turbo tax isn’t allowing g me to correct the error.

I answered the ACA insurance question wrong and will not allow me to correct it.
2 Replies
mesquitebean
Level 15

Can I clear my return and start over if I already filed but it was rejected? Turbo tax isn’t allowing g me to correct the error.


@ ashleymwinsor wrote:
Can I clear my return and start over if I already filed but it was rejected? Turbo tax isn’t allowing g me to correct the error.
I answered the ACA insurance question wrong and will not allow me to correct it.

"Can I clear my return and start over if I already filed but it was rejected."

No, it won't let you do that since it's been paid for, and you've attempted to efile.   You shouldn't need to start over to make a correction.

 

"I already filed but it was rejected."

Why was it rejected?   What was the rejection error code/message?

 

"I answered the ACA insurance question wrong and will not allow me to correct it."

What/where is the roadblock?   Or do you mean you don't know how to open the return interview back up to get back to that topic?

 

You appear to be using Live Deluxe.   If so, be aware you can take advantage of that Live feature that you paid extra for.   The Live feature allows you to have on-demand access for help from a live CPA/EA tax expert.    That product also includes a review of your return by the expert prior to filing, if desired.

If you want to speak to your expert to help you resolve your ACA insurance problem, see these FAQs:

 

FAQ:  What is TurboTax Live?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191

 

FAQ:  How to connect with a live tax expert
https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

rjs
Level 15
Level 15

Can I clear my return and start over if I already filed but it was rejected? Turbo tax isn’t allowing g me to correct the error.

To get back to the ACA question, type "aca" (without the quotes) in the Search box, then click the link that says "Jump to aca." It will ask one question about unemployment. Then the next screen will be the one that asks whether you received a 1095-A, and you can change your answer.

 

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