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Can a person help me to add a verification code. It says the code expired every time I add the code? Why does the verification code in enter keep saying expired?

 
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1 Reply
LeticiaF1
Expert Alumni

Can a person help me to add a verification code. It says the code expired every time I add the code? Why does the verification code in enter keep saying expired?

Things you can try are:

 

  • Select Resend verification code to request another code.
  • Make sure you leave the TurboTax window open, as closing it will invalidate the code.
  • Open another tab or window or use a different browser to check your email for the code.
  • If you're using a mobile device, it's okay to open your email app or another tab in your browser. Just keep TurboTax open in the background and return when you've got your code.

If you still have issues, you can contact us.

 

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