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Level 2
April 15, 2018
Question

Buy state download only

I accidentally purchased TurboTax without the state. It cost me 49.99. At the time I didn't think it was a big deal because the version with the state was only around 10.00 more. I now went to add the state (only) portion but they want almost the FULL price for JUST the state (44.95).

 

Why so much when other state only tax programs charge only around 24.95?

2 replies

Level 2
March 15, 2020

Ditto on this additional purchase of State as an addition to what I already bought (the Basic version). This is not right. Had I not made the original error in the version I purchased I would only have a difference of 15.00 - NOT FAIR and exorbitant to charge me a full $44.99 now. 

Level 12
March 16, 2020

@TaxieStuff Please feel free to contact our live customer service representatives for more assistance with your billing concerns. Here's how you can reach someone: What is TurboTax phone number?