BUG with filing Amended Return by mail after e-filing original

I have used all the free federal e-filing credits so when I try to get past the selection screen in the filing section by selecting file by mail it just say I can't e-file. this is very frustrating, as it seems to ignore the selection on the previous screen

I shared the return with agent token is: [phone number removed]-76179276

when I skip to the save and print it gives e-filing instructions so I can't even get the right stuff by skipping this step.

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