bug report

Forum|Forum|2 years ago
February 12, 2024
2 replies
3 views

I can't find a way to report bugs directly to TurboTax. If you print form 8822-B in turbotax business, you will be trapped in an infinite loop. I can't find a way to get out. The work-around is to print the form, then exit the program, then restart the program and don't print the form.

INTUIT NEEDS A WAY TO REPORT BUGS!!!

TurboTax Business Windows

CatinaT1

Level 15

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

joelpowers

Level 2

I've called their number and the ask to share your screen (for desktop MacOS) I wasn't comfortable doing that but did it by typing Shift Return. That produced a number and they could see my screen. The bug shows up on the forms and when I switched to from view, they could not see my screen. They then wanted to install an app to share my screen and I am NOT comfortable with that and refused. Will report the bug here in another post and hope it gets fixed.

Consuelo Olvera

Level 2

I need a 8822