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Level 1
February 10, 2019
Question

Bought CD version but no CD drive

  • February 10, 2019
  • 2 replies
  • 1 view

Hi, I bought the CD version of Turbo tax premier but I dont have a CD drive. I called the number to get the download link but the download didn't work. How can i get a real person to help me!?

2 replies

GinaG
Level 6
February 11, 2019

Hi allensu89,
There should be contact information for our Customer Support with the CD packaging, and they will be able to assist you with downloading Premier.  

Level 2
February 12, 2020

HELP!  Need download.

 

Level 15
February 12, 2020

Here are download instructions.

 

Or this TurboTax Help will put you in contact with support staff. 

 

Please be sure to enter the correct product, edition, and a detailed description of your issue.  Once you fill out the form you will be given a service ticket number and a phone number to call.

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