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Fuhrmanbob
Level 2
January 22, 2021
Question

Billing

  • January 22, 2021
  • 1 reply
  • 2 views

I was charged $80 when the site led me to believe I was only paying $40..I only needed the additional service for my state taxes. Please refund me $40

thank you

    1 reply

    DoninGA
    Level 15
    Level 15
    January 22, 2021

    Deluxe online edition - $40

    State tax return when using the Deluxe edition or higher - $40

     

    See this TurboTax support FAQ for checking your fees - https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

    Fuhrmanbob
    Level 2
    January 26, 2021

    It’s deceptive at best..they sold me on the deluxe edition and then charged me $80..today I tried to access help and can’t get a response..pretty disappointed at this point. 

    EbonyL122824
    Level 9
    January 26, 2021

    Please contact customer support here for further assistance.

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