Billing issue unable to e-file after paying to

[ngln1]

Unable to e-file request refund

[Texas Roger]

The TurboTax fees are for the use of the program to prepare your tax return. They are the same whether you efile your return or print and mail it. The only exception is the CD/download product which has a fee for efiling the state return. 

[ngln1]

I paid for download product and also for e-file.

[Texas Roger]

If you are referring to the fee to efile a state return that could not be efiled, contact TurboTax support for a refund. See this for how to phone them: https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[ngln1]

Found a phone number. Thanks