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Ask the Experts All About the Refund! >> Event happening NOW!!!!
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Beware! Even if it is a TTax doftware glitch that results in state return rejection, TTax will not reimb. the added $59 for their failure. Goodbye TTax…

Ttax takes no responsibility for their software glitches. You will need to pay for their mistakes.
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3 Replies

Beware! Even if it is a TTax doftware glitch that results in state return rejection, TTax will not reimb. the added $59 for their failure. Goodbye TTax…

Your fees for using online TurboTax software are the same whether you e-file the return or mail it in an envelope.  The fee was not for e-filing.  The fee was for using the software to prepare the return and do all of the calculations for you according to your state's tax laws.    TT does not give you a refund if you cannot e-file the state--you still have a state tax return that has been prepared and you can file it by mail.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Beware! Even if it is a TTax doftware glitch that results in state return rejection, TTax will not reimb. the added $59 for their failure. Goodbye TTax…

1 state return was to be free;$59 was paid to efile the state return but a Ttax software glitch did not allow it. $59 state efile cost should be refunded. 

Beware! Even if it is a TTax doftware glitch that results in state return rejection, TTax will not reimb. the added $59 for their failure. Goodbye TTax…


@babyfred95 wrote:

1 state return was to be free;$59 was paid to efile the state return but a Ttax software glitch did not allow it. $59 state efile cost should be refunded. 


There is one free state program download if you were using the TurboTax desktop CD/Download editions installed on your personal computer.

 

You are using the TurboTax online web-based editions.  The state program when used with the Deluxe edition or higher is an additional $59.  

There are no e-file fees when using the TurboTax online editions, federal or state.

The TurboTax online account fees are for the use of the software to assist in completing a tax return.  The account fees are the same whether the tax return is e-filed or printed for mailing.

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