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I want to reset my information for this season

 
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8 Replies
JodeciC
New Member

I want to reset my information for this season

are you trying to clear and start over completely?

I want to reset my information for this season

Yes, but I get a message that "Once you register your tax return, or pay any TurboTax fees, we can no longer clear and start over." .... I have technically done neither of these, only have applied fees to the account based upon needing to fill out a 1099-Misc
JodeciC
New Member

I want to reset my information for this season

but you haven't payed for anything yet, correct?

I want to reset my information for this season

Correct, I have not been charged for anything yet, and have not payed online at all
JodeciC
New Member

I want to reset my information for this season

refer below please, if you need additional help please comment below

I want to reset my information for this season

Hmm, going off of this comment "as long as you haven't paid or registered yet (free users are asked to register their accounts before they file).", I wonder if my account is registered or something?
JodeciC
New Member

I want to reset my information for this season

also refer to:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/5793322">https://ttlc.intuit.com/replies/5793322</a>
JodeciC
New Member

I want to reset my information for this season

below are the steps to Clear & Start Over:

https://ttlc.intuit.com/replies/4248526


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