turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

quiqebertran
Returning Member

Because I had problem with my first account I open a new one and need to closse de old one

 
1 Best answer

Accepted Solutions

Because I had problem with my first account I open a new one and need to closse de old one

In order to deactivate an account you will need to call the customer service line and talk to an agent.

They will fill out a form for you and submit it. After it is submitted you will receive an email that asks you to upload a form of ID. After you send your form of ID your account will be deactivated that day.

View solution in original post

1 Reply

Because I had problem with my first account I open a new one and need to closse de old one

In order to deactivate an account you will need to call the customer service line and talk to an agent.

They will fill out a form for you and submit it. After it is submitted you will receive an email that asks you to upload a form of ID. After you send your form of ID your account will be deactivated that day.

By selecting Sign in, you agree to our Terms and acknowledge our Privacy Statement.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies