balance sheet

[lorie84]

I can't seem to get the balance sheet to balance ,while double checking amounts I found that I enter shareholder distribution amount as 6,551. but see that on retained earning reconciliation summary TURBOTAX has the amount of 3,221.  The correct amount is $6,551.   I need help with balance sheet and would love to speck to someone on the phone. I have used Turbo Tax for several years and never came across an issue like this.

[tagteam]

---

@lorie84 wrote:

I need help with balance sheet and would love to speck to someone on the phone.

---

You can contact Support via the link below.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Have you checked your cash account?

[lorie84]

yes and I wish I could stop getting badge points.... I need to have help contacting a live person on the phone. 

The issue is a bit odd.

[DoninGA]

---

@lorie84 wrote:

yes and I wish I could stop getting badge points.... I need to have help contacting a live person on the phone. 

The issue is a bit odd.

---

Your post indicates that you are using the TurboTax Live Premier online edition which includes support from a CPA or EA Tax Expert.  See this TurboTax support FAQ for contacting a Tax Expert when using the Live editions - https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...