turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

Avoid the Surprise Refund Processing Fee

If I could screen shot what I have, you could see that they DO, in fact, show different screens to different people.  Their “Charge to a card” option needs to clarify that the extra $39.99 will Not be charged.  Your screen shot was most helpful, Volvogirl!  Thank you! Your explanation about choosing "Charge to a card” I think, is the answer I’ve been looking for!  🙂

Avoid the Surprise Refund Processing Fee

@Lani Bear   sorry to bother you but if you are still around,  is this the screen you see?  I haven't seen this one yet but another user Critter just posted this one

 

https://ttlc.intuit.com/community/after-you-file/discussion/why-are-you-charging-39-99-refund-proces... 

Avoid the Surprise Refund Processing Fee

Best thing is not to use TurboTax.  The government offers a similar program free!

02140
New Member

Avoid the Surprise Refund Processing Fee

That's a pretty snarkey thing to do. I will not be using TurboTax next year because of the hidden fees you have imposed at the very end of my filing.

Avoid the Surprise Refund Processing Fee

I filed my taxes on March 6th. I received my federal and state refund in my account. But, I had to pay Turbo Tax $221.90 to file them. I heard that turbo tax is refunding anyone that used Turbo Tax to file 2019 taxes. Is this tire?

mgonz2usa-1
Returning Member

Avoid the Surprise Refund Processing Fee

I paid $50 for the turbo tax program. Now they want to charge $40 fee to process so I am paying $90  plus $24.99 for state paying total ~$115 for standard filing. It is cheaper to have someone do it for you.

Avoid the Surprise Refund Processing Fee

The $40 processing fee is only if you want the state efile fee deducted from your refund.  You can pay the $25 efile fee with a credit card or print and mail the State for free.

 

To remove the extra fee go back through the File tab slowly and watch what you click on.  There is one screen that can trick you up.

 

RTF Desktop.jpg

Avoid the Surprise Refund Processing Fee

How to get to the credit card option?

Avoid the Surprise Refund Processing Fee

Go back through the File tab and look for the screen I posted above.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question